The customer register
Customers › Customers list is your customer register. Each row shows ID, contact person, trade name, business, business ID, e-mail, phone, discount %, payment period, credit limit, current debt and available credit; clicking a customer opens their summary page. The list has full-text search and Excel/PDF export; Add new customer opens the customer editor.
The customer editor
| Section | Fields |
|---|---|
| Status | Active/inactive, newsletter, VIP customer — VIPs get their discount percentage automatically on all order lines. |
| Customer details | Contact person, trade name, business, business ID, e-mail, website, mobile, telephone; separate contacts for ordering and invoicing matters (e-mail + phone each); language. |
| Billing address | City, country, ZIP, street address. |
| Shipping address | Tick shipping address differs from billing to enter a separate delivery address (recipient person + phone included). |
| Credit & terms | Credit limit, current debt, payment period (days), discount %. |
| Notes | Free-text customer notes. |
The discount % and VIP flag drive pricing on orders and invoices — see Customer-specific pricing.
The customer summary
Clicking a customer opens a 360° summary with tabs:
| Tab | Contents |
|---|---|
| Summary | The customer's balance. |
| Profile | The full editable record. |
| Cash sales | Their POS receipts. |
| Orders | Their orders (with a date-range filter). |
| Invoices | Their invoices, paid/due info, date-range filter. |
| Emails / SMS | Message history plus a composer to send e-mail/SMS directly. |
| Stock report | Products the customer has bought (by delivery or order date). |
| Customized pricing | Their per-product special prices. |
Customers vs. consumer sales
Walk-in POS sales don't require a customer record — the cash register handles anonymous sales. Create customers when you need to: track balances and credit, give personal prices or VIP discounts, e-mail invoices, or keep delivery addresses. New customers can also be created on the fly while composing an order or invoice (Add new customer button in the header).